You can stop by our physical location for assistance with troubleshooting and repair during our open hours–see for details, and the side bar at the right for current open hours.

Fill out our diagnostic form ahead of time to provide some basic information about your device and the issue you’re having. This will allow for research by our staff so your one-on-one time can be used more efficiently.

You can also check our calendar for upcoming pop-up clinics coming to a location near you. If you’d like to host a pop-up clinic for your department, registered student organization, or community group, see Host a Pop-up Clinic for more information.

We can also bring a pop-up clinic to your business or organization as a special employee engagement activity. See our flyer on employee engagement events and contact Joy Scrogum at 217-333-8948 for further information and pricing.

See also our Online Guides & Tips as well as a list of Local Repair Shops if you currently don’t have time for do-it-together repair with us.